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最終更新日: May 6, 2026

1. Acceptance of Terms

  1. These Terms of Service ("Terms") govern your access to and use of Sitemora (the "Service"), operated by the Sitemora operator ("we," "us," or "Operator"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms in their entirety.
  2. If you do not agree to these Terms, you must not access or use the Service.
  3. If you are under 18 years of age (or under 13 if you reside in the United States), you may only use the Service with the consent and supervision of a parent or legal guardian.
  4. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Service

  1. Sitemora is a software-as-a-service platform that automatically analyzes the structure and composition of websites. Users provide a URL, and the Service crawls the target website to generate structural reports, sitemaps, and related analytics.
  2. "Service" refers to the Sitemora website, APIs, crawling engine, reporting tools, and all associated software and documentation.
  3. "User" means any individual or legal entity that registers for or uses the Service.
  4. "Content" means data, analysis results, reports, and other outputs generated through the Service.
  5. "Target Site" means any website that a User submits for analysis through the Service.

3. Account Registration and Security

  1. You may register for an account using Google OAuth or an email and password combination. If you register with an email address, you must verify your email by clicking the confirmation link sent to you before your account is activated.
  2. You agree to provide accurate, current, and complete information during registration. We reserve the right to suspend or terminate accounts registered with false or misleading information.
  3. You are solely responsible for safeguarding your account credentials, including passwords and authentication tokens. You must not share your account with or grant access to any third party.
  4. You are responsible for all activity that occurs under your account. If you become aware of any unauthorized use, you must notify us immediately.
  5. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4. Subscription Plans and Billing

  1. The Service offers multiple subscription tiers -- Free, Entry, Pro, and Business -- each with different feature limits and usage quotas. Current plan details and pricing are available on our pricing page.
  2. All paid subscriptions are billed through Stripe. By subscribing to a paid plan, you authorize recurring charges to your payment method at the applicable billing interval (monthly or annual).
  3. We may modify pricing with at least 30 days' prior notice. Updated pricing takes effect at the start of your next billing cycle.
  4. You may upgrade, downgrade, or cancel your subscription at any time from the Settings page. Cancellations take effect at the end of the current billing period, and you will retain access until that date.
  5. Due to the nature of digital services, refunds are generally not available while the Service is functioning as described. However, refunds will be provided where required by applicable law, including Japan's Act on Specified Commercial Transactions.
  6. If you have a billing dispute, please contact us directly first. We will work in good faith to resolve the matter.

5. Free Trial

  1. New users receive a 3-day free trial with access to Pro-tier features. No credit card is required to start the trial.
  2. At the end of the trial period, if you do not subscribe to a paid plan, your account will automatically revert to the Free plan.
  3. The free trial is limited to one per user. Creating multiple accounts to obtain additional trials is prohibited.
  4. We reserve the right to modify or discontinue trial offerings, including their duration and included features, at any time.

6. Acceptable Use Policy

You agree not to use the Service in any manner that:

  1. Violates any applicable law, regulation, or ordinance, including but not limited to Japanese law, U.S. federal and state law, EU regulations, and the laws of your jurisdiction.
  2. Crawls or analyzes a Target Site in violation of that site's terms of service or robots.txt directives.
  3. Imposes an unreasonable or disproportionately large load on a Target Site, or engages in activity resembling a denial-of-service attack.
  4. Interferes with or disrupts the operation, security, or infrastructure of the Service.
  5. Attempts to gain unauthorized access to the Service, other users' accounts, or any systems or networks connected to the Service.
  6. Reverse-engineers, decompiles, disassembles, or creates derivative works based on the Service or any part thereof.
  7. Circumvents any rate limits, access controls, or security features of the Service.
  8. Uses data obtained through the Service for unlawful purposes, competitive intelligence, spamming, or the development of a competing product.
  9. Infringes the intellectual property rights or other rights of any third party, including the operators of Target Sites.
  10. Resells, sublicenses, or time-shares access to the Service without our prior written consent.

7. Intellectual Property

  1. All intellectual property rights in the Service -- including its software, design, logos, trademarks, and documentation -- belong to the Operator or its licensors. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited license to use it as described herein.
  2. You retain all rights to the Content generated through your use of the Service, including reports and analysis results. You are free to use, share, and distribute such Content as you see fit.
  3. By using the Service, you grant us a non-exclusive, worldwide license to process the data you submit (such as URLs) solely to the extent necessary to provide and improve the Service.
  4. We may use anonymized, aggregated usage data (such as total pages analyzed across all users) for Service improvement and internal analytics. Such data will not identify you personally.

8. Data and Privacy

  1. We process personal data in accordance with Japan's Act on the Protection of Personal Information (APPI) and other applicable privacy laws, including the EU General Data Protection Regulation (GDPR) where applicable to users within the European Economic Area.
  2. Personal data we collect includes account information (name and email address), usage data, and payment information processed through Stripe. We do not store full credit card numbers on our servers.
  3. Your personal data is used solely for providing the Service, customer support, Service improvement, and compliance with legal obligations.
  4. We do not sell your personal data to third parties. We may share data with service providers (such as Stripe for payment processing and Google for Sheets export functionality) only to the extent necessary to deliver the Service.
  5. You may request access to, correction of, or deletion of your personal data at any time by contacting us.
  6. If you are a resident of the European Economic Area, you have additional rights under the GDPR, including the right to data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.
  7. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us to exercise any applicable rights.
  8. For full details, please refer to our Privacy Policy.

9. Third-Party Website Access

  1. The Service accesses third-party websites at your direction in order to retrieve and analyze their content. You are solely responsible for confirming that you have the right to analyze any Target Site you submit.
  2. You must comply with the terms of service, robots.txt directives, and any other access restrictions of each Target Site.
  3. If a Target Site owner or administrator requests that crawling cease, you must immediately discontinue analysis of that site.
  4. Any disputes arising between you and the owner of a Target Site in connection with your use of the Service are your sole responsibility, and you agree to hold us harmless from any such claims.
  5. We comply with the U.S. Digital Millennium Copyright Act (DMCA) and will remove or disable access to content upon receipt of a valid takedown notice.

10. Google Sheets Integration

  1. The Service offers an optional integration with Google Sheets, allowing you to export analysis results directly to your Google account.
  2. To use this feature, you must grant the Service access to the Google Drive and Google Sheets APIs through Google's OAuth consent flow. This access is used solely for exporting analysis results.
  3. You may revoke this access at any time from the Settings page or from your Google account's security settings.

11. Affiliate Program

  1. We may operate an affiliate program that allows participants to earn commissions for referring new paid subscribers. Participation is subject to our review and approval.
  2. Commission rates, payment terms, and other conditions are governed by the separate Affiliate Program Terms.
  3. Affiliates must not make false, misleading, or deceptive claims about the Service in any promotional materials.
  4. We reserve the right to suspend or terminate any affiliate account for violation of these Terms or the Affiliate Program Terms.

12. Disclaimer of Warranties

  1. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.
  2. We do not warrant that analysis results will be accurate, complete, current, or fit for any particular purpose. All results are provided for informational purposes only and should be independently verified before reliance.
  3. We do not guarantee that the Service will operate without errors, interruptions, or security vulnerabilities.
  4. We make no representations or warranties regarding the content, availability, or security of any third-party websites accessed through the Service.

13. Limitation of Liability

  1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE OPERATOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES -- INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL -- ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  2. If we are found liable to you, our total aggregate liability shall not exceed the amount you actually paid to us for the Service during the twelve (12) months immediately preceding the event giving rise to the claim. For users on the Free plan, our maximum aggregate liability shall not exceed JPY 1,000 (approximately USD 7).
  3. These limitations do not apply to: (a) damages caused by our willful misconduct or gross negligence; (b) death or personal injury; or (c) any liability that cannot be excluded or limited under applicable law.
  4. Some jurisdictions, including certain U.S. states and EU member states, do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, the above limitations apply to the maximum extent permitted by law.

14. Indemnification

  1. You agree to indemnify, defend, and hold harmless the Operator from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms; (b) your use of the Service; (c) your infringement of the rights of any Target Site owner or third party; or (d) your violation of any applicable law.
  2. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense.

15. Term and Termination

  1. These Terms are effective from the date you first access or use the Service and remain in effect until terminated.
  2. We may modify, update, or discontinue features of the Service at any time without prior notice.
  3. We may temporarily suspend the Service for system maintenance, security incidents, natural disasters, power outages, network failures, third-party service disruptions, regulatory changes, or other circumstances beyond our reasonable control.
  4. We may terminate or discontinue the Service in whole or in part with at least 30 days' prior notice.
  5. We may suspend or terminate your account immediately and without prior notice if you violate these Terms.
  6. Upon account deletion, your data will be removed within 30 days, except where retention is required by law.
  7. Sections that by their nature should survive termination -- including Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law -- shall continue in full force and effect.

16. Modifications to Terms

  1. We reserve the right to modify these Terms at any time. Material changes will be communicated at least 14 days before they take effect, via in-app notification or email to your registered address.
  2. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the revised Terms.
  3. If you do not agree to the revised Terms, you may terminate your account to end your obligations under these Terms.

17. Governing Law and Dispute Resolution

  1. Informal Resolution: Before filing any formal proceeding, both parties agree to first attempt to resolve any dispute arising out of or relating to the Service through good-faith negotiation for a period of at least 30 days.
  2. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of laws provisions.
  3. Jurisdiction: Any disputes that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the Niigata District Court as the court of first instance.
  4. International Users: If you reside outside Japan, you acknowledge that by using the Service you are voluntarily submitting to the jurisdiction described above. Nothing in these Terms deprives you of mandatory consumer protection rights under the laws of your country of residence.

18. Class Action Waiver (U.S. Users)

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY CLAIMS AGAINST US WILL BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. This waiver does not apply in jurisdictions where such waivers are prohibited by law.

19. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms to the extent caused by circumstances beyond our reasonable control, including but not limited to natural disasters, earthquakes, floods, fires, war, terrorism, pandemics, government actions, changes in law, telecommunications failures, power outages, cyberattacks, or disruptions to third-party services.

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

21. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Affiliate Program Terms, constitute the entire agreement between you and the Operator with respect to your use of the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

22. Contact Information

  1. If you have any questions about these Terms, please reach out through our contact form or email us at support@sitemora.app.
  2. For DMCA takedown requests or legal inquiries, please use the same contact methods referenced above with the subject line "Legal Inquiry."